Privacy Policy

This privacy policy is addressed to you, as a user of the site and aims to inform you of how your personal information may be collected and processed by the Résidence du Château de Jouarres, if applicable.

1. Information collection

We collect information when you:

• Browse our website
• Fill out a contact form
• Fill in the reservation form

The information collected includes:

• your identity data: surname and first name;
• your domiciliation data: address;
• your commercial data: reservation number, customer number
• your digital data: email address, IP, cookies, telephone number

In addition, we automatically receive and record information from your computer, tablet or mobile and from your browser. This information does not identify you personally. The following information is exchanged:

• the Internet domain name and your IP address with which you access our site;
• the type of browser and operating system used to access our site;
• the date and time you access our site;
• the pages you visit;
• the address of the referring site, if you reach our site from another site.

2. Use of information

All the information we collect from you can be used to:

• Personalise your experience and meet your individual needs;
• Improve our website;
• Improve customer service;
• Contact you by e-mail;
• Administer a promotion, or a survey.
• Manage your reservation
• Creation and use of a customer account

3. Disclosure to third parties

We do not sell, trade, or transfer your personally identifiable information to third parties.
Bank information is transferred to the bank but is not stored.

4. Consent

By using our site, you agree to our privacy policy.

5. Your rights over your data

If you wish to check, modify or delete the data concerning you present at La Résidence du Chäteau de Jouarres, contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Respect for your privacy and your personal data is a priority for us and we undertake to process your data in strict compliance with the Data Protection Act of January 6, 1978 ("IEL law") as amended and in compliance with the General Data Protection Regulation (EU) of April 27, 2016 ("GDPR"). Any complaint can be made to the CNIL at the following address:

6. Cookie management