1. Information collection
We collect information when you:
• Browse our website
• Fill out a contact form
• Fill in the reservation form
The information collected includes:
• your identity data: surname and first name;
• your domiciliation data: address;
• your commercial data: reservation number, customer number
• your digital data: email address, IP, cookies, telephone number
In addition, we automatically receive and record information from your computer, tablet or mobile and from your browser. This information does not identify you personally. The following information is exchanged:
• the Internet domain name and your IP address with which you access our site;
• the type of browser and operating system used to access our site;
• the date and time you access our site;
• the pages you visit;
• the address of the referring site, if you reach our site from another site.
2. Use of information
All the information we collect from you can be used to:
• Personalise your experience and meet your individual needs;
• Improve our website;
• Improve customer service;
• Contact you by e-mail;
• Administer a promotion, or a survey.
• Manage your reservation
• Creation and use of a customer account
3. Disclosure to third parties
We do not sell, trade, or transfer your personally identifiable information to third parties.
Bank information is transferred to the bank but is not stored.
5. Your rights over your data
6. Cookie management
Cookies are small text files that can be used by websites to make the user experience more efficient.
The law states that we can only store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
At any time, you can change or withdraw your consent from the Cookie Statement on our website.
Please indicate the ID of your consent and the date you contacted us regarding your consent.
Your consent applies to the following domains: www.la-residence-du-chateau-de-jouarres.com